Home Lunker Blog Fishing Games

Dragon Baitcaster Revisited

This post was written by Steve on July 9, 2010
Posted Under: Fishing Tackle
24" Northern Pike

24" Northern Pike

A while back I wrote a review on the Dragon Baitcaster Reel. For those of you that missed it you can read it here.

To recap, I had issues with the reel right out of the box. It was hard to adjust, and after a few casts it started coming apart. For a $70 reel I was expecting more so I contacted OSI with my issues. They promptly shipped me a replacement reel without any hassles at all.

There is no comparison between the reel I had and the reel I have now. I took it with me to Canada for some walleye and pike fishing and abused it. For those of you that have caught 30″ pike, you know that they put up a lot of fight for their size, and they can strip line with the fastest fish in the water. The Dragon reel held up just fine. Once set it stayed set, and after hammering it for hours on end it showed no signs of breaking down any time soon.

So what happened? I can only guess based on my past life in manufacturing. Once in a while a bad part slips through. The important issue after that is how the company reacts. I was more than happy with the customer service and the quick replacement of the defective reel. And I’m thinking that this may become a standard reel in my box of goodies when I plan to do some casting.

We’ll see after I get back out to this new spot we found on the St. Joe River in Mishawaka. 😉

Be Sociable, Share!

    Reader Comments

    I’ve had the same experience with a bad egg slipping past the old quality control.

    But, it’s also good to know that most tackle companies still remember what customer service is about. Glad to hear your reel held up to some big pike.

    #1 
    Written By Josh on September 6th, 2010 @ 6:48 am

    Add a Comment

    required, use real name
    required, will not be published
    optional, your blog address